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We help people take great photos and build profitable businesses that change lives. We’re high school sweethearts, former elementary school teachers and professional photographers. We're experts at making the complex feel simple and believe education is serious business, but learning should be fun.

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5 Authentic Ways to Build Meaningful Relationships with Your Clients

Happy Wednesday, friends!

Thank you so much to all of you who hung out with us online yesterday during our live webcast on Showiteer.com! If you weren’t able to join us live, you can view the re-watch by clicking here! Also, there was a glitch with the comments section, so if you asked a question (or tried to) but didn’t get it answered, please get in touch with us and we’d be happy to answer your question individually or in an upcoming Dear A&J post if it’s something we think could help a larger number of people.

Today, we’ve got another full article on Showiteer.com for photographers called “5 Authentic Ways to Build Meaningful Relationships with Your Clients” which will give you five practical ways to love and serve your clients better, develop real friendships with them that last beyond the wedding, and have more fun in the process, too! It’s no secret that our clients are our friends. We love them and they’re like family to us. They’re the reason we do what we do — and we want the same for you!

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1. Be Yourself

We’ve all heard this since we were little kids. It’s simple. It’s obvious. Most of life’s best advice is. After all, there’s nothing new under the sun. Yet, just because something isn’t difficult doesn’t mean it’s not hard. We all have insecurities. We all struggle with the same questions we’ve struggled with since middle school. Am I good enough? and Will people like me? Which is a trap. Of course it is. At times, if we’re honest, we’ve all, from time to time, in different seasons of life, around certain people and specific crowds — think “the cool kid table” at lunch — tried to be something we weren’t, and it backfired. It backfires for photographers, too, because what you put out is what you’ll get back. So, be true to yourself on your website. Be who you are on your blog. You might repel potential clients who aren’t like you, but you’ll attract new clients friends justlike you.

2. Be a Good Listener

The fastest way to make a friend is to be a good listener. Dale Carnegie tells an incredible story in his book “How to Win Friends and Influence People” of a time he went to a dinner party with complete strangers and committed to not talking about himself all night. When he left, everyone couldn’t stop talking about how much they liked Dale — without actually knowing anything about him! That’s because, deep down, we all have a desperate desire to be heard, understood, and appreciated. It’s just more fun to talk about ourselves. It is! Most wedding photographers get two personal interactions with their clients before the wedding day: the initial meeting and the engagement session. In total, it’s somewhere between two and four hours. Spend that time being curious. Ask lots of questions. Then listen to your clients. Really listen. And learn about them.

3. Find Points of Connection

The more you listen and learn, the more you’ll know about someone, and the more points of connection you’ll be able to find. And that’s what ties us together. Right? The big things and the little ones, too. Music. Movies. You name it. Bonds aren’t born from a billion connections that are discovered all at once. They’re built the way America was: one bridge at a time. When we taught elementary school, we confiscated love notes all. the. time. But there’s one we’ll never forget and can’t help but recall now, because a certain little boy did exactly what we’re talking about here to woo his would-be girlfriend. He wrote out the points of connection between them. It went something like this: You’re good at math and I’m good at math. You have a dog and so do I. And you’re favorite color is yellow, which is my second favorite color. 

Smooth, right? In all seriousness, though, even though it wasn’t the most debonair move in the world, at least not something Rico Suave would endorse, there’s a lesson in it for all of us. The more we can find in common with our clients, regardless of the size, scope, or seeming importance of the connection, the more we’ll have to talk about. And the more we talk, the more we’ll learn about each other. And the more we learn about each other, the more we’ll like each other. And the more we like each other… You get the idea.

4. Be an Encourager

There’s nothing quite like a sincere, enthusiastic compliment — and the more energetic, the better! When you’ve got subjects in front of your camera, LOVE. ON. THEM. Squeak. Shriek. Squeal. Scream. Flail your arms. Jump up and down. Let your client — and the world — know just how wonderful they are. Don’t hold back. You’ll be uh-mazed at how much brides (and grooms especially) light up and open up for the camera when you load them up with encouragement. Try it at your next session and see if your don’t get some of the sweetest smiles and lovable laughs you’ve ever gotten from your subjects.

5. Share a Meal Together

Eat together. Families who do are happier and healthier. That’s what the research shows. So make your clients your family. There’s just something about sitting at a table and sharing a meal that bonds us as humans. So, whenever we get the chance to eat with our clients, we jump at the chance. Every time. It can — and should be — convenient, too. Your clients are busy people. So are you. So, depending our your schedules, grab dinner, frozen yogurt, or even coffee after the engagement session. It’ll be the final piece to the puzzle that’ll take your relationship from business to friendship.

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Check out more of our articles on Showiteer.com by clicking here!

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More Free Articles

In case you missed them, you can read all of the articles we’ve written for Showiteer.com right here!

1. 4 Essential Tips for Shooting Details for Publication
2. 5 Authentic Ways to Build Meaningful Relationships With Your Clients
3. How to Create a New Website in One Day

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"I always look forward to your emails! I get excited every time I get an email notification that says 'Amy & Jordan!' Even though we've never formally met, you guys have pretty much become the photography mentor I've never had!" 

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"I LOVEEE the Monday Minute and I look forward to it every week!"

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